Curriculum & Certifications

Comprehensive training for the hospitality industry

Program Highlights

Language Training

Language Proficiency

  • Reading comprehension
  • Writing skills
  • Listening practice
  • Speaking confidence

Customer Service

  • Communication skills
  • Problem-solving
  • Cultural awareness
  • Professional etiquette
Industry Training

Industry Knowledge

  • Employment Standards Act
  • Human Rights Act
  • Workplace safety
  • Industry regulations

Practical Experience

  • Server training
  • Customer service practice
  • Job shadow placement
  • Event planning

Certifications

EMERIT National Tourism Skills

Industry-recognized certification for tourism professionals

Canadian Workplace Essentials

Essential skills for workplace success in Canada

PEI Best Service

Local hospitality service excellence certification

Food Safety

Safe food handling and preparation certification

WHMIS

Workplace Hazardous Materials Information System

First Aid & CPR/AED

Standard First Aid and CPR/AED certification